This might
sound obvious, but how many people just
think inside of the box? They are great at doing what needs to be done if
everything goes according to plan, but what happens if a process in the funnel gets
out of whack?
Standard
operating procedures (SOP) are good to have in place. We need consistency in
how we run our businesses and how we treat our customers. But each day presents
unexpected fires that need to be dealt with. Then, we need to devise a plan so
that we won’t have to deal with these same snafus again.
How do we
deal with the unexpected? We refer to the SOP, however too many stakeholders in
the process can’t wait for any modified solutions to take effect. Who is
willing to think outside the realm of the normal procedures so that we can get
past this, and make sure it does not happen again?
Be that person! Be the one who is willing to
think beyond the norm. What will it take to get past this hindrance so we can
move forward with schedules? Think about it. Brainstorm with co-workers. Do it!
Too many
people throw their hands up and say, “It can’t be done.” Bull pucky! So much more can be done, if just a few diligent yet
creative minds pow wow. Then it takes
someone to implement it. What is best for the situation? What is best for the
team? What is best for the process?
Do what you
need to do – don’t be defeated.
ü Make a plan.
ü
Implement it.
ü Get the job done!